Analytics & Trends
Total Applications
0
Citizen CRM applications
Call Follow-ups
0
Calls needing action
Documents Verified
0
Citizen files verified
Open Grievances
0
Unresolved ticket feedback
Service Trends Breakdown
Demographic Insights (District / Location)
No demographic logs recorded.
Call Status Tracking Summary
Document Verification Progress
Citizen CRM Database Backup & Restore
Download JSON backups or restore previously saved citizen request records.
| Ref ID | Citizen Profile | District / Location | Requested Service | Call Status | Doc Status | CRM Action |
|---|
Citizen Feedback & Grievance Desk
| Ticket ID | Citizen Details | Category | Subject & Message | Date | Status | Action |
|---|
Active Service Configurator
Video Tutorial Library
| ID | Tutorial Title | Category | Video Link | Description | Action |
|---|
Channel Branding & Social Links
Manage official YouTube portal link, logo, and social media handles.
MSG91 SMS & WhatsApp Gateway
Automated citizen SMS notifications for Reference IDs and Document Upload Receipts.
How MSG91 Works: Citizens receive automated SMS notifications on application submission (with Reference ID) and when you upload official acknowledgement receipts.
Admin Password Security
Update your administrator access password.
Google Authenticator 2FA
Protect your admin account with 2-Factor Authentication using Google Authenticator or Authy.
Offers Channel Management
Manage exclusive offers, sponsor highlights, and channel campaigns displayed in the Brand & Channel Promotions section.
| Brand Name | Campaign Title | Badge | Target Link | Actions |
|---|---|---|---|---|
| Loading brand promotions... | ||||